Thread
Thread is an AI-powered service desk platform for Managed Service Providers (MSPs).
About Thread
Thread is an AI-powered service desk platform for Managed Service Providers (MSPs). It uses automation, chat, and AI-driven triage to streamline IT support by handling ticket details, categorization, prioritization, and responses. The platform integrates features like a unified inbox, PSA automations, and AI chat tools to improve technician efficiency and speed up resolution times.
Company Facts
- Headquarters
- New York
- Founded
- 2022
- Operating Status
- active
- Company Type
- for_profit
- IPO Status
- private
- Employees
- c_00011_00050
- Total Funding
- $33,897,990
- Last Funding Type
- series_unknown
- Last Funding Date
- 2025-12-18
- Website
- https://getthread.com
Industries & Categories
Apps, Artificial Intelligence (AI), Information Technology, Messaging
Social Links
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