50 Best Customer Service Companies to Watch in 2026

The most prominent customer service companies ranked by global prominence, funding activity, and market position. Showing the top 50 out of 8,602 companies tracked on Fsome.

8,602
Total Companies
$119.9B
Total Funding
$13.9M
Avg Funding
London
Top Location
# Company Location Employees Total Funding Last Round Last Funded
1
Elyos AI
Elyos AI provides autonomous AI agents for trades and field services, automating…
London 11 - 50 $16.4M Series A 2026-01-19
2
Flip CX
Flip your CX with best in class Voice AI for retail eCommerce, transportation, a…
New York 11 - 50 $29.4M Series A 2026-01-13
3
Gauzy
Gauzy is a world leading vendor of material science focused on developing, manuf…
Tel Aviv-yafo 501 - 1K $159.5M Post Ipo Equity 2025-12-02
4
Careem
Careem is building the Everything App for the Middle East, making it easier to m…
Dubai 1K - 5K $771.7M Series F 2018-10-18
5
Lorikeet
Lorikeet is a developer of an AI–powered customer support platform designed for …
Surry Hills 1 - 10 $49.0M Series A 2025-08-06
6
Carbyne
Carbyne is a software company that develops cloud-based mission-critical contact…
New York 101 - 250 $222.8M Series Unknown 2025-06-08
7
Mave
Mave is an AI startup empowering real estate agents with innovative tools to enh…
Toronto 1 - 10 $6.4M Seed 2026-01-20
8
Crescendo
Crescendo offers a full-stack customer service platform combining the most advan…
San Francisco 1K - 5K $50.0M Series C 2024-10-02
9
Optro
AuditBoard develops a cloud-based audit automation platform that specializes in …
Wilmington 501 - 1K $43.6M Series B 2018-08-15
10
Vocodia
Vocodia develops an artificial intelligence sales and customer service platform.
Delray Beach 1 - 10 $32.7M Post Ipo Equity 2025-10-14
11
Kustomer
Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializin…
Short Hills 251 - 500 $233.5M Series Unknown 2025-07-23
12
Litera
Litera is a legaltech firm that provides of document lifecycle and transaction m…
Chicago 501 - 1K $102.0M Private Equity 2021-11-05
13
PolyAI
PolyAI develops conversational artificial intelligence software that enables org…
San Francisco 101 - 250 $202.0M Series D 2025-12-15
14
Zowie
Customer AI. Engineered to meet your business needs.
New York 101 - 250 $19.6M Series A 2022-05-24
15
Pylon
Pylon is building the first customer support platform built for B2B companies.
San Francisco 51 - 100 $51.3M Series B 2025-08-20
16
Gradient Labs
Gradient Labs is the conversational AI platform transforming customer operations…
London 11 - 50 $16.6M Series A 2025-07-08
17
Sitecore
Sitecore is a customer experience management company that provides multichannel …
San Francisco 1K - 5K $1.2B Private Equity 2021-01-19
18
Birdeye
Birdeye is an all-in-one Experience Marketing platform for multi-location busine…
Palo Alto 1K - 5K $93.0M Series C 2022-03-10
19
Yellow.ai
Yellow.ai is a conversational AI platform, enabling enterprises to unlock busine…
San Mateo 501 - 1K $102.2M Series C 2021-08-04
20
Gnani.ai
Conversational AI deep tech company using speech technology and NLP for automati…
Bangalore 101 - 250 $12.6M Series B 2026-03-30
21
Gladly
Customer Experience AI Platform
San Francisco 101 - 250 $208.0M Series Unknown 2024-09-26
22
Posh AI
Posh is a unified AI platform built responsibly for financial institutions by AI…
Boston 51 - 100 $100.0M Series B 2024-06-12
23
Netomi
Netomi provides multimodal and omnichannel Sanctioned Generative AI for enterpri…
San Mateo 101 - 250 $107.0M Undisclosed 2025-11-18
24
Talkdesk
Talkdesk offers an enterprise contact center platform that allows companies to m…
San Francisco 1K - 5K $592.5M Debt Financing 2025-09-01
25
Breeze Airways
Breeze Airways is a new airline that builds something brand new and really speci…
Salt Lake City 1K - 5K $334.8M Debt Financing 2025-10-14
26
Birdie
Unify feedback, behavior, and identity into a Customer Intelligence Layer that r…
Palo Alto 11 - 50 $9.1M Seed 2022-02-10
27
SysAid
SysAid provides an ITSM solution that enables central control over IT operations…
Tel Aviv 101 - 250 $30.0M Private Equity 2018-11-20
28
Cape
Cape develops privacy-enabling technology that allows users to reclaim their pri…
Arlington 101 - 250 $91.4M Series C 2026-03-19
29
Forethought
Forethought is a generative AI suite for customer support automation.
San Francisco 101 - 250 $117.0M Series D 2025-05-13
30
Eko Electricity Distribution Plc
Eko Electricity Distribution is a Company that is the Producer and distributor o…
Lagos 1K - 5K $22.3M Debt Financing 2024-03-18
31
Assent
Assent Inc. provides cloud-based SaaS solutions for product compliance, trade co…
Ottawa 501 - 1K $533.6M Secondary Market 2025-03-01
32
Ema
Ema uses AI-powered agents to automate tasks in HR, customer support, and data m…
Mountain View 51 - 100 $61.0M Series A 2024-07-31
33
Vambe
Vambe is a multi-channel AI sales representative who handles customer interactio…
Las Condes 11 - 50 $18.1M Series A 2025-12-03
34
iMerit
iMerit provides AI data solutions across computer vision and natural language pr…
San Jose 5K - 10K $36.3M Series Unknown 2021-11-01
35
Metaplane
Metaplane ensures everyone trusts your business' data with automatic anomaly det…
Boston 101 - 250 $24.7M Series Unknown 2024-05-15
36
Language I/O
Language I/O is a software development company whose products allow clients to p…
Cheyenne 51 - 100 $26.5M Series Unknown 2026-01-13
37
Limitless
The Limitless GigCX platform enables businesses to connect customers with qualif…
London 251 - 500 $20.5M Series B 2021-02-02
38
Cyara
Cyara Customer Experience Assurance Platform. Cloud based 'Outside-in' test auto…
Redwood City 251 - 500 $375.0M Private Equity 2022-01-31
39
Workbooks
Workbooks is a provider of web-based CRM and business applications, helping user…
Reading 101 - 250 $24.6M Private Equity 2025-12-16
40
Garanti BBVA
Garanti BBVA Romania provides a wide range of high-quality products and services…
Bucharest 1K - 5K $134.0M Debt Financing 2025-05-12
41
Pronto
Pronto is an on-demand housekeeping and professional cleaning service app.
Mumbai 11 - 50 $38.0M Series B 2026-03-03
42
Hark
Hark make the authentication process frictionless and bring video to life as the…
New York 1 - 10 $5.0M Seed 2024-02-08
43
HMD
HMD Global focuses on designing and selling Android smartphones and feature phon…
Helsinki 501 - 1K $330.0M Series A 2020-08-11
44
Capacity
Capacity provides an AI-powered platform for customer support automation and bus…
Saint Louis 101 - 250 $419.0M Series E 2026-03-10
45
SleekFlow
AI that converts, where it matters.
Singapore 101 - 250 $23.5M Series A 2025-06-10
46
Agency AI
Agency AI helps to manage workflows of B2B Customer Success teams
Boston 1 - 10 $32.0M Series A 2025-11-12
47
Inkeep
AI Agents for customer operations
San Francisco 11 - 50 $13.0M Seed 2025-09-05
48
Aurasell
Aurasell is an AI-native platform that manages the entire go-to-market process f…
San Mateo 1 - 10 $30.0M Seed 2025-08-26
49
1mind
1mind is a platform that deploys multimodal AI-powered Superhumans for revenue t…
San Francisco 11 - 50 $40.0M Series A 2025-11-10
50
OptiGroup
OptiGroup is a business-to-business distributor of business essentials.
M├╢lndal 1K - 5K $108.7M Debt Financing 2023-05-15