The most prominent customer service companies ranked by global prominence, funding activity, and market position. Showing the top 50 out of 8,602 companies tracked on Fsome.
| # | Company | Location | Employees | Total Funding | Last Round | Last Funded |
|---|---|---|---|---|---|---|
| 1 |
Elyos AI
Elyos AI provides autonomous AI agents for trades and field services, automating…
|
London | 11 - 50 | $16.4M | Series A | 2026-01-19 |
| 2 |
Flip CX
Flip your CX with best in class Voice AI for retail eCommerce, transportation, a…
|
New York | 11 - 50 | $29.4M | Series A | 2026-01-13 |
| 3 |
Gauzy
Gauzy is a world leading vendor of material science focused on developing, manuf…
|
Tel Aviv-yafo | 501 - 1K | $159.5M | Post Ipo Equity | 2025-12-02 |
| 4 |
Careem
Careem is building the Everything App for the Middle East, making it easier to m…
|
Dubai | 1K - 5K | $771.7M | Series F | 2018-10-18 |
| 5 |
Lorikeet
Lorikeet is a developer of an AI–powered customer support platform designed for …
|
Surry Hills | 1 - 10 | $49.0M | Series A | 2025-08-06 |
| 6 |
Carbyne
Carbyne is a software company that develops cloud-based mission-critical contact…
|
New York | 101 - 250 | $222.8M | Series Unknown | 2025-06-08 |
| 7 |
Mave
Mave is an AI startup empowering real estate agents with innovative tools to enh…
|
Toronto | 1 - 10 | $6.4M | Seed | 2026-01-20 |
| 8 |
Crescendo
Crescendo offers a full-stack customer service platform combining the most advan…
|
San Francisco | 1K - 5K | $50.0M | Series C | 2024-10-02 |
| 9 |
Optro
AuditBoard develops a cloud-based audit automation platform that specializes in …
|
Wilmington | 501 - 1K | $43.6M | Series B | 2018-08-15 |
| 10 |
Vocodia
Vocodia develops an artificial intelligence sales and customer service platform.
|
Delray Beach | 1 - 10 | $32.7M | Post Ipo Equity | 2025-10-14 |
| 11 |
Kustomer
Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializin…
|
Short Hills | 251 - 500 | $233.5M | Series Unknown | 2025-07-23 |
| 12 |
Litera
Litera is a legaltech firm that provides of document lifecycle and transaction m…
|
Chicago | 501 - 1K | $102.0M | Private Equity | 2021-11-05 |
| 13 |
PolyAI
PolyAI develops conversational artificial intelligence software that enables org…
|
San Francisco | 101 - 250 | $202.0M | Series D | 2025-12-15 |
| 14 |
Zowie
Customer AI. Engineered to meet your business needs.
|
New York | 101 - 250 | $19.6M | Series A | 2022-05-24 |
| 15 |
Pylon
Pylon is building the first customer support platform built for B2B companies.
|
San Francisco | 51 - 100 | $51.3M | Series B | 2025-08-20 |
| 16 |
Gradient Labs
Gradient Labs is the conversational AI platform transforming customer operations…
|
London | 11 - 50 | $16.6M | Series A | 2025-07-08 |
| 17 |
Sitecore
Sitecore is a customer experience management company that provides multichannel …
|
San Francisco | 1K - 5K | $1.2B | Private Equity | 2021-01-19 |
| 18 |
Birdeye
Birdeye is an all-in-one Experience Marketing platform for multi-location busine…
|
Palo Alto | 1K - 5K | $93.0M | Series C | 2022-03-10 |
| 19 |
Yellow.ai
Yellow.ai is a conversational AI platform, enabling enterprises to unlock busine…
|
San Mateo | 501 - 1K | $102.2M | Series C | 2021-08-04 |
| 20 |
Gnani.ai
Conversational AI deep tech company using speech technology and NLP for automati…
|
Bangalore | 101 - 250 | $12.6M | Series B | 2026-03-30 |
| 21 |
Gladly
Customer Experience AI Platform
|
San Francisco | 101 - 250 | $208.0M | Series Unknown | 2024-09-26 |
| 22 |
Posh AI
Posh is a unified AI platform built responsibly for financial institutions by AI…
|
Boston | 51 - 100 | $100.0M | Series B | 2024-06-12 |
| 23 |
Netomi
Netomi provides multimodal and omnichannel Sanctioned Generative AI for enterpri…
|
San Mateo | 101 - 250 | $107.0M | Undisclosed | 2025-11-18 |
| 24 |
Talkdesk
Talkdesk offers an enterprise contact center platform that allows companies to m…
|
San Francisco | 1K - 5K | $592.5M | Debt Financing | 2025-09-01 |
| 25 |
Breeze Airways
Breeze Airways is a new airline that builds something brand new and really speci…
|
Salt Lake City | 1K - 5K | $334.8M | Debt Financing | 2025-10-14 |
| 26 |
Birdie
Unify feedback, behavior, and identity into a Customer Intelligence Layer that r…
|
Palo Alto | 11 - 50 | $9.1M | Seed | 2022-02-10 |
| 27 |
SysAid
SysAid provides an ITSM solution that enables central control over IT operations…
|
Tel Aviv | 101 - 250 | $30.0M | Private Equity | 2018-11-20 |
| 28 |
Cape
Cape develops privacy-enabling technology that allows users to reclaim their pri…
|
Arlington | 101 - 250 | $91.4M | Series C | 2026-03-19 |
| 29 |
Forethought
Forethought is a generative AI suite for customer support automation.
|
San Francisco | 101 - 250 | $117.0M | Series D | 2025-05-13 |
| 30 |
Eko Electricity Distribution Plc
Eko Electricity Distribution is a Company that is the Producer and distributor o…
|
Lagos | 1K - 5K | $22.3M | Debt Financing | 2024-03-18 |
| 31 |
Assent
Assent Inc. provides cloud-based SaaS solutions for product compliance, trade co…
|
Ottawa | 501 - 1K | $533.6M | Secondary Market | 2025-03-01 |
| 32 |
Ema
Ema uses AI-powered agents to automate tasks in HR, customer support, and data m…
|
Mountain View | 51 - 100 | $61.0M | Series A | 2024-07-31 |
| 33 |
Vambe
Vambe is a multi-channel AI sales representative who handles customer interactio…
|
Las Condes | 11 - 50 | $18.1M | Series A | 2025-12-03 |
| 34 |
iMerit
iMerit provides AI data solutions across computer vision and natural language pr…
|
San Jose | 5K - 10K | $36.3M | Series Unknown | 2021-11-01 |
| 35 |
Metaplane
Metaplane ensures everyone trusts your business' data with automatic anomaly det…
|
Boston | 101 - 250 | $24.7M | Series Unknown | 2024-05-15 |
| 36 |
Language I/O
Language I/O is a software development company whose products allow clients to p…
|
Cheyenne | 51 - 100 | $26.5M | Series Unknown | 2026-01-13 |
| 37 |
Limitless
The Limitless GigCX platform enables businesses to connect customers with qualif…
|
London | 251 - 500 | $20.5M | Series B | 2021-02-02 |
| 38 |
Cyara
Cyara Customer Experience Assurance Platform. Cloud based 'Outside-in' test auto…
|
Redwood City | 251 - 500 | $375.0M | Private Equity | 2022-01-31 |
| 39 |
Workbooks
Workbooks is a provider of web-based CRM and business applications, helping user…
|
Reading | 101 - 250 | $24.6M | Private Equity | 2025-12-16 |
| 40 |
Garanti BBVA
Garanti BBVA Romania provides a wide range of high-quality products and services…
|
Bucharest | 1K - 5K | $134.0M | Debt Financing | 2025-05-12 |
| 41 |
Pronto
Pronto is an on-demand housekeeping and professional cleaning service app.
|
Mumbai | 11 - 50 | $38.0M | Series B | 2026-03-03 |
| 42 |
Hark
Hark make the authentication process frictionless and bring video to life as the…
|
New York | 1 - 10 | $5.0M | Seed | 2024-02-08 |
| 43 |
HMD
HMD Global focuses on designing and selling Android smartphones and feature phon…
|
Helsinki | 501 - 1K | $330.0M | Series A | 2020-08-11 |
| 44 |
Capacity
Capacity provides an AI-powered platform for customer support automation and bus…
|
Saint Louis | 101 - 250 | $419.0M | Series E | 2026-03-10 |
| 45 |
SleekFlow
AI that converts, where it matters.
|
Singapore | 101 - 250 | $23.5M | Series A | 2025-06-10 |
| 46 |
Agency AI
Agency AI helps to manage workflows of B2B Customer Success teams
|
Boston | 1 - 10 | $32.0M | Series A | 2025-11-12 |
| 47 |
Inkeep
AI Agents for customer operations
|
San Francisco | 11 - 50 | $13.0M | Seed | 2025-09-05 |
| 48 |
Aurasell
Aurasell is an AI-native platform that manages the entire go-to-market process f…
|
San Mateo | 1 - 10 | $30.0M | Seed | 2025-08-26 |
| 49 |
1mind
1mind is a platform that deploys multimodal AI-powered Superhumans for revenue t…
|
San Francisco | 11 - 50 | $40.0M | Series A | 2025-11-10 |
| 50 |
OptiGroup
OptiGroup is a business-to-business distributor of business essentials.
|
M├╢lndal | 1K - 5K | $108.7M | Debt Financing | 2023-05-15 |